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Venue Info

United Heritage Hall is Austin’s new premiere music venue, opening in the heart of the East Riverside neighborhood in 2027. The 4,000 capacity venue will feature an eclectic calendar of concerts spanning global touring artists, emerging talent and Austin’s celebrated local music community. United Heritage Hall features state-of-the-art sound and lighting, exceptional sightlines, premium hospitality offerings, luxury suites and VIP seating to deliver an intimate, fan-first environment.

Getting Here

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  • Where is United Heritage Hall located?

    1900 E Crossing Place, Building 1, Austin, TX 78741

  • Where is the rideshare drop-off and pick-up?

    Rideshare drop-off and pick-up will be provided once the venue’s rideshare agreement is finalized.

  • What are the options for public transportation?

    There are multiple CapMetro bus stops directly next to the venue. Please use the CapMetro website to plan your route before you arrive at the venue.

    Potential options: Route 20, Route 310, Route 670

  • Parking

    Parking information and designated parking locations will be provided once the venue’s parking agreement is finalized.

What Can I Bring?

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  • Prohibited Items
    • Backpacks of any kind or size
    • Bags exceeding 12” x 12” x 6”
    • Non-empty Hydropacks
    • Metal water bottles or non-empty water bottles
    • Reselling tickets on property
    • Trespassing, soliciting, peddling and loitering
    • Illegal drugs or harmful chemicals
    • Medication in unlabeled containers (must be in original prescription bottle)
    • Weapons of any kind including, but not limited to, knives of any length, pepper spray, stun guns, concealed weapons and firearms unless allowed by Texas law
    • Masks or face coverings (except medical or religious items); face paint is allowed
    • Metal poster tubes
    • Pets, other than service animals; not to include comfort animals
    • Aerosol cans or pressurized containers
    • Signs larger than 8.5” x 11” or any sign attached to a stick or pole
    • Stadium seats containing metal
    • Permanent markers, spray paint, stickers, flyers
    • Laptops, tablet computers, two-way radios
    • Selfie sticks, tripods, monopods, poles, and projectile-type devices
    • Outside food and beverage items
    • Cameras with detachable lenses or lens exceeding 6”
    • Chairs, booster seats, stools or other seating devices
    • Skateboards, bikes, hover-boards, roller blades, roller shoes and/or ice skates
    • Inflatables of any kind including beach balls, or any missile or object that can be used as a projectile or interfere with the progress of an event
    • Glow sticks, glitter, confetti, etc.
    • Umbrellas of any size
    • Laser pointers and lights
    • Noisemakers, including but not limited to, whistles and horns
    • Dance or flow props (hoops, poi, etc.)
    • Pyrotechnics and fireworks of any kind including, but not limited to, flares, smoke bombs, or incendiary devices
    • Remote controlled aircraft or unmanned aircraft systems (drones)
    • Tripods, monopods and selfie-sticks
    • Devices deemed suspicious by security in its sole discretion are prohibited. Guests should be prepared to demonstrate any device’s operational use upon request
    • Remote controlled aircraft or unmanned aircraft systems (drones)
    • Any other item deemed dangerous, unnecessary, inappropriate or suspicious in nature by any United Heritage Hall team member

    The United Heritage Hall Security personnel will review all unique circumstances on a case-by-case basis and reserves the right to deny access of items based on specific event requirements/requests and overall building policies.

    Guests are encouraged to report inappropriate behavior to the nearest security personnel or United Heritage Hall team member.

  • Bag Policy

    Bags cannot be larger than 12” x 12” x 6”. Backpacks of any kind or size are not permitted. Diaper and medical bags are permitted when necessary but are subject to inspection.